Privacy Policy
Last updated on Thursday, 29 February 2024
Place: Hyderabad
GenXi or any of its affiliates or associate companies or subsidiaries (hereafter collectively referred as "GenXi ", “GenXi ", “we”, “us”, or “our”), prescribes this Privacy Policy (the “Privacy Policy” / “Policy”), last updated on the date mentioned above, describes how we collect, use, and disclose your Personal Information when you visit or use our website, (the “Site”), the GenXi mobile application or desktop application (the “App(s)”), the GenXi email plugins, the GenXi chrome extension and any other website or mobile application or plugins that links to this Privacy Policy in Our capacity as a controller of your Personal Information.
This Privacy Policy explains what information of yours will be collected when you access the Services, how such Personal Information will be used, and how you can control the collection, correction and/or deletion of your Personal Information. We will not use or share your Personal Information with anyone except as described in this Privacy Policy. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service (the “Terms”) to customers. Capitalised terms not specifically defined herein shall have the same meaning as ascribed to them in the Terms.
Supplemental clauses in the privacy policy or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to the Privacy Policy time to time. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms of Privacy Policy every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy are posted.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [Company E-mail].
1. Overview
1.1. This Privacy Policy applies to the Users of GenXi Services anywhere in the India, including the Users of its features and other services. This Privacy Policy describes how GenXi and its affiliates collects and use your personal data.
1.2. The GenXi is a digital property and operated by GenXi . We are committed to protecting and respecting your Privacy. We do collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (also known as ITA-2000, or the IT Act) and other national and state laws which relate the processing of your personal data.
1.3. We collect your information in order to provide and continually improve our services. Our Privacy Policy is subject to change at any time without a notice, to make sure you are aware of any changes, please review this Policy periodically. All the Partners and Independent Partners who are working with or for us, or who have access to personal information, will be expected to read and comply with this Policy. No third-party may access or process sensitive personal information held by us without having first entered into a Confidentiality Agreement.
2. Sources of Personal Information
2.1. We obtain the categories of personal information listed above from the following categories of sources:
2.1.1. Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
2.1.2. Indirectly from You. For example, from observing Your activity on our Service.
2.1.3. Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
2.1.4. From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.
3. Cookies
3.1. Tracking Technologies and Cookies
3.1.1. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
3.1.2. Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
3.1.3. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
3.1.4. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
3.2. We use both Session and Persistent Cookies for the purposes set out below:
3.2.1. Necessary / Essential Cookies
3.2.1.1. Type: Session Cookies
3.2.1.2. Administered by: Us
3.2.1.3. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
3.2.2. Cookies Policy / Notice Acceptance Cookies
3.2.2.1. Type: Persistent Cookies
3.2.2.2. Administered by: Us
3.2.2.3. Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
3.2.3. Functionality Cookies
3.2.3.1. Type: Persistent Cookies
3.2.3.2. Administered by: Us
3.2.3.3. Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
3.2.4. Tracking and Performance Cookies
3.2.4.1. Type: Persistent Cookies
3.2.4.2. Administered by: Third-Parties
3.2.4.3. Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
3.2.5. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
4. Use of your Personal Data
4.1. The Company may use Personal Data for the following purposes:
4.1.1. To provide and maintain our Service, including to monitor the usage of our Service.
4.1.2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
4.1.3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
4.1.4. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
4.1.5. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
4.1.6. To manage Your requests: To attend and manage Your requests to Us.
4.1.7. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
4.1.8. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
4.2. We may share Your personal information in the following situations:
4.2.1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
4.2.2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
4.2.3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
4.2.4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
4.2.5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
4.2.6. With Your consent: We may disclose Your personal information for any other purpose with Your consent.
5. Retention of your Personal Data
5.1. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
5.2. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
6. Transfer of your Personal Data
6.1. Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to Swach and maintained on Swach computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
6.2. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
6.3. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
7. Marketing Opt outs
7.1. GenXi will not send you any unsolicited marketing or promotional email without your permission. Even after you have given permission you may opt-out of receiving such marketing or promotional emails by following the instructions in those messages. Please note that, we may continue to send you essential messages such as updates and notifications related to the Services you have subscribed to or information about your account.
7.2. Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.
7.3. Website: You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service.
7.4. The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.
7.5. Mobile Devices: Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
7.5.1. "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
7.5.2. "Limit Ad Tracking" on iOS devices.
8. Privacy of Children
8.1. We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 16. GenXi is very sensitive to privacy issues regarding children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should write to us at our email address.
9. Security
9.1. Your Personal Information is extremely important to us. Your information resides on a secure server that only selected personnel have access to. Promotional and referral codes are random alphanumeric sequences that are encrypted. In addition to our precautions, it is important that you do not share your password with anyone. Although we try our best to protect your information, we cannot eliminate security risks associated with Personal Information.
9.2. The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
9.2.1. Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
9.2.2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
9.2.3. Debug products to identify and repair errors that impair existing intended functionality.
9.2.4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
9.2.5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
9.2.6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
9.2.7. Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
9.2.8. Comply with a legal obligation.
9.2.9. Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
10. Changes to this Privacy Policy
10.1. We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
10.2. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
10.3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact us
11.1. If you have any questions about this Privacy Policy, You can contact us: support@genxi.co
11.2. If you have any questions about this Privacy Policy, the practices of this App, your dealings with this GenXi and you would like to ask about or complain about how we process your personal information, please contact us for support, or mail us at one of the addresses below.
GenXi
10-4-1/A/2/A, RK Nagar, Masab Tank, Hyderabad, Telangana, 500028.